We run the bookings, so venues can run the experience.

We build and power your event pages, handle every inquiry instantly, manage every booking, and keep every guest coming back. 24/7, across every channel.

Our beliefs

Our founding story

Our team

group of people using laptop computer

Our beliefs

Our founding story

Our team

group of people using laptop computer

Our beliefs

Our founding story

Our team

group of people using laptop computer

Three beliefs led us to build Runhappy.

Event sales is the hardest job in the venue.

Hundreds of inquiries a week and many of them after hours. Runhappy takes it off your team's plate and turns the volume into revenue.

We don't sell software. We run it for you.

You're already busy running the floor, the staff, and the guests in front of you. Runhappy builds a bespoke deployment around your brand and manages the whole operation.

The happy experience is the whole point.

It's what your guests remember, and what brings them back. Runhappy runs the booking side so your team can pour everything into the room, where it counts.

"The future of software isn't a tool you're left to run. It's built for you and fully managed, so you can focus on your business. That's what we're building for venues."

Mark Ghermezian

CEO, Runhappy

Formerly Braze, American Dream

"The future of software isn't a tool you're left to run. It's built for you and fully managed, so you can focus on your business. That's what we're building for venues."

Mark Ghermezian

CEO, Runhappy

Formerly Braze, American Dream

"The future of software isn't a tool you're left to run. It's built for you and fully managed, so you can focus on your business. That's what we're building for venues."

Mark Ghermezian

CEO, Runhappy

Formerly Braze, American Dream

Our story.

Run bookings. Run revenue. Runhappy.

01

Where it started

Runhappy began with a frustration our founder felt as a parent, booking birthday after birthday for his own kids: a web form, a long wait, and loose ends to chase himself. Having scaled Braze and helped open American Dream, Mark knew the venues weren't the problem. There weren't any tools to help venues manage the events booking process.

01

Where it started

Runhappy began with a frustration our founder felt as a parent, booking birthday after birthday for his own kids: a web form, a long wait, and loose ends to chase himself. Having scaled Braze and helped open American Dream, Mark knew the venues weren't the problem. There weren't any tools to help venues manage the events booking process.

01

Where it started

Runhappy began with a frustration our founder felt as a parent, booking birthday after birthday for his own kids: a web form, a long wait, and loose ends to chase himself. Having scaled Braze and helped open American Dream, Mark knew the venues weren't the problem. There weren't any tools to help venues manage the events booking process.

02

The bigger gap

Birthdays were just where he saw it first. The same gap runs through everything a venue books, from group outings and corporate events to weddings and a single appointment. Venues are right to care about the personal touch, but the old way forced a choice between personal and fast.

02

The bigger gap

Birthdays were just where he saw it first. The same gap runs through everything a venue books, from group outings and corporate events to weddings and a single appointment. Venues are right to care about the personal touch, but the old way forced a choice between personal and fast.

02

The bigger gap

Birthdays were just where he saw it first. The same gap runs through everything a venue books, from group outings and corporate events to weddings and a single appointment. Venues are right to care about the personal touch, but the old way forced a choice between personal and fast.

03

What we built

So we built both the software and the service that runs your bookings for you, from birthdays to weddings to a single appointment. We answer every inquiry instantly, manage every booking, and keep the tech best-in-class so you get found and booked. We run it, your guests leave happy, and that's where the name comes from.

03

What we built

So we built both the software and the service that runs your bookings for you, from birthdays to weddings to a single appointment. We answer every inquiry instantly, manage every booking, and keep the tech best-in-class so you get found and booked. We run it, your guests leave happy, and that's where the name comes from.

03

What we built

So we built both the software and the service that runs your bookings for you, from birthdays to weddings to a single appointment. We answer every inquiry instantly, manage every booking, and keep the tech best-in-class so you get found and booked. We run it, your guests leave happy, and that's where the name comes from.

Read the full story

Meet the team behind Runhappy.

Operators and builders who have run venues, scaled software, and booked their share of birthdays.

Kevin Dutra

Co-Founder & CPO

What's your favorite birthday memory?

My kids' cake is always our wedding flavor, so every birthday is a little nod to when our family began.

Manisha Shah

Co-founder & CRO

What's your favorite venue?

TBD

Naveen Akunuri

CTO

What's your favorite venue?

TBD

Mark Ghermezian

Co-founder & CEO

What's your favorite venue?

West Edmonton Mall, the highlight of every weekend growing up in Edmonton.

Matt Schmitter

Director, Forward Deployed Engineering

What's your favorite venue?

A putt-putt course that became our end-of-school-year tradition, all themed mountain caves and ball tunnels that every so often handed you that elusive hole in one.

Liam Garrett

Forward Deployed AI Engineer

What's your favorite venue?

Go Ape. They have high ropes courses at different locations around the UK and I lived near one of them growing up.

Cassie Petersen

Account Executive

What's your favorite venue?

Wrigley Field, where nothing beats the Chicago energy, whether it's a ball game or a summer concert with friends and family.

Brian McLaughlin

Account Executive

What's your birthday memory?

My dad's 38th, when his friend Jay surprised 6-year-old me with Red Sox tickets in the driveway: my first game, up in the Green Monster, with a wave from Johnny Damon.

Austin Bruch

Lead Software Engineer

What's your favorite venue?

The movie theater, where I spent some of my favorite childhood birthdays and still love going.

Elizabeth Jimenez

Front-End Software Engineer

What's your favorite venue?

The ceramic studio where I take classes, for its kind, creative people and real sense of community.

Selby Kendrick

Principal Engineer

What's your favorite birthday memory?

My 12th at Metro Bowl in Baton Rouge: none of us could bowl, but with All the Small Things under the neon lights it didn't matter, and I kept a souvenir pin for decades.

Tom Brewer

Software Engineer

What's your favorite birthday memory?

In Orlando with friends at Universal Studios, when we scored a behind-the-scenes tour of the Escape from Gringotts ride.

Oskar Tolkacz

Software Engineer

What's your favorite venue?

I really enjoyed going to Energylandia, an amusement park in Poland. Their Hyperion thrill ride has a separate line if you want to be in the first cart, so we did that (of course) and had a the perfect view and experience of the huge, 269ft drop.

Ready to join the team that runs every venue's bookings?

We run your bookings. Now that’s something to celebrate.

If running operations at scale and building AI people actually trust sounds like your thing, we want to meet you.