Why we started Runhappy

The story behind the name, and why we run bookings for venues instead of handing them more software.

Run Happy Team

A celebration of people with confetti

Some of the best days of our lives happen at a venue: a kid's birthday party, a team finally out together, a wedding, a first ballgame, a big anniversary. Venues are in the business of joy, and they're good at it.

But try to book one of those days and something strange happens. You fill out a form, and you wait. You hear back a day later, if at all, and then comes the long back-and-forth over dates and numbers and small details, usually late at night once everyone else is asleep. The people who run these venues aren't the problem. They pour themselves into the experience the moment you walk in. It's everything around the booking, before and after, that no one ever built them the right tools for.

Runhappy: a fully managed booking service for venues

We started Runhappy to change that, and to do it properly. Handing a venue another piece of software to set up and run on their own was never going to work. They're already busy, and the last thing a full team needs is one more thing to manage.

So we run it for them instead. We build each venue its own booking experience and put a real team behind it, using AI as the tool rather than leaving everything to a bot. We answer every inquiry in seconds, take care of the hundred small things that come after a booking, and stay in touch with guests long after they've headed home. Nothing to configure, nothing to manage. The venue does what it does best, and we handle the rest.

We're the best at doing this for venues. Our team are seasoned executives with experience building technology companies and scaling sales teams, and we bring that know-how and best practice to every single attraction and venue we partner with.

How better bookings create happier guests who come back

None of it is really about the software. It's about the day itself: the one that comes together without a hitch, the guest who felt genuinely looked after, the family already planning their next visit. When booking just works, venues get to create more of those days, and more people get to have them.

That's the whole idea, and it's where our name comes from. We're here so venues can run happy, and so their guests leave happy too.

Welcome to Runhappy.

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